Online Services

Using an online form

There are many things you can do online at our surgery. Some tasks you can do using an online consultation form where you can:

• request an appointment
• request a sick note
• ask about test results
• contact us about an admin request

Using your NHS account

There are other tasks you can do online, like:

• order repeat prescriptions
• view your test results
• see parts of your health record
• check or cancel appointments
• see your vaccination record

For these, you can use your NHS account. You can access it using the NHS website or app.

Setting up an NHS account

To set up your NHS account for the first time, you will need to set up an NHS login.

Once you have set up your NHS login, you can log in to your NHS account or download the NHS App onto your phone.

Accessing Someone Else’s Information (Proxy Access)

As a parent, family member or carer, you may be able to access services for someone else. We call this having proxy access. We can set this up for you if you are both registered with us.

To requests proxy access:

• submit an online consultation form
• visit the surgery from 10:00am to 6:00pm

You will need to show us identification before we can link profiles in your NHS account.

Linked profiles in your NHS account

Once proxy access is set up, you can access the other person’s profile in your NHS account, using the NHS App or website.

NHS App Help and Support