Hendon Way Surgery

215 West Hendon Broadway, London, NW9 7DG

Telephone: 020 8102 9830


Sorry, we're currently closed. Please call NHS 111


Patients on long term medication can order repeat prescriptions in a number of ways:

  •     In person – drop your repeat slip (or a form from reception) into the surgery with the required items clearly marked.
  •     By post – send it to us with a stamped addressed envelope if you want us to post it back to you.
  •     By email – to hws.prescription@nhs.net
  •     Online – via the link at the top of this page. New users are required to complete a simple registration.

Electronic Prescription Service – We can now send prescription electronically to the pharmacy of your choice- come into the surgery and complete a form nominating your pharmacy – (Not all items can be sent electronically). You still have to request your prescription either using one of the above option or through your chemist.

NOTE: We do not take repeat prescription request over the telephone.

For reasons of safety all requests must be in writing and no requests will be taken over the telephone.

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Please allow 2 full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines.  Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

NHS charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  •     Prescription (per item): £9.35
  •     12-month prepayment certificate (PPC): £108.10
  •     3-month PPC: £30.25

If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.

Telephone advice and order line 0300 330 1341

General Public – Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website

Opening Times

  • Monday
    08:00am to 06:30pm
  • Tuesday
    08:00am to 06:30pm
  • Wednesday
    08:00am to 12:30pm
    02:00pm to 06:30pm
  • Thursday
    08:00am to 06:30pm
  • Friday
    08:00am to 06:30pm
  • Saturday
  • Sunday
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